Terms & Conditions
Terms and Conditions
Effective Date: 01 July 2025
Welcome to The Subtle Company (hereby refer to us “we,” “our, “us”). These Terms and Conditions govern your access to and use of our website [www.thesubtlecompanysg.com] (hereby refer to the “Site”, "website") and our products and services, including the purchase of press-on nails and related accessories.
By accessing or using this Site, you agree to be bound by these Terms. Please read them carefully. If you do not agree with these Terms, please do not use our Site.
1. Use of Our Website
You agree to use our Site for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment.
2. Product Information
We strive to ensure all product descriptions, pricing, and images are accurate. However, colors may vary slightly due to individual screen settings. We reserve the right to modify product details at any time without prior notice.
3. Order & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. Full payment must be received before an order is processed or shipped.
We accept the following payment methods: Credit/Debit Card, PayNow
4. Shipping & Delivery
Shipping times are estimates and not guarantees. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances. Please refer to our [Shipping Policy] for more details.
5. Returns & Exchanges
Due to hygiene reasons and press ons being customised to your sizes, all press-on nail sales are final and non-refundable unless the item is defective or incorrect.
If you receive a damaged or incorrect item, please contact us at thesubtlecompanysg@gmail.com within 3 days of delivery with your order number and photos. We will review and offer a replacement or refund where applicable.
6. Intellectual Property
All content on this Site, including product designs, logos, images, and text, is the property of The Subtle Company and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.
7. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that may result from the use of our products or website. All products should be used according to provided instructions.
If you have known allergies or sensitivities, please check ingredient lists with us or consult your healthcare provider before use.
9. Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site after changes means you accept the revised Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
The Subtle Company
Email: thesubtlecompanysg@gmail.com
Website: www.thesubtlecompanysg.com
Instagram: @thesubtle.company